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If the person who has created the logon for the tool subscription leaves or moves into a different job you need to be able to add a new admin user to take over that function.
That's correct. We do provide a larger feature set to that higher product tier.
This is only available for enterprise plans though not for any of the other options
This is supported today in Extended Team Management, where you can designate more than one organizational admin. To read more please visit: https://wiki.saucelabs.com/display/DOCS/Extended+Team+Management
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