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Some bugs cannot be captured in a screenshot so it would be nice to be able to record the real devices and download the videos.
It helps to be able to record and capture screen shots during manual tests using real devices.
Being able to keep track of manual sessions is essential in case a user changes a device setting and it results in breaking something or making the device go offline. We encountered multiple cases like this before and were not able to trace them back or identify who is responsible.
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